Return Policy

ALL SALES ARE FINAL. NO REFUNDS.

UNUSED OR DEFECTIVE ITEMS MAY BE RETURNED FOR STORE CREDIT ONLY WITHIN 14 DAYS WITH PROOF OF PURCHASE, ALL ORIGINAL PACKAGING, AND NO PHYSICAL DAMAGE. NO EXCHANGES ON USED TANKS, COILS, OR EXTERNAL BATTERIES UNLESS DEAD ON ARRIVAL.

 

PLEASE REFER TO YOUR DEVICE'S MANUAL FOR WARRANTY INFORMATION

Battery-operated devices that are covered under manufacturer warranty may be replaced with proof of purchase, original packaging, and no signs of misuse or physical damage. Signs of misuse, damage, or attempted repairs will void your warranty. Atomizers, tanks, and drip tips are not covered under most warranties. Please note: warranty replacements issued by E-Cig 101 are subject to manufacturer processing fees & shipping costs, unless it is returned to us within 14 days of purchase.

 

Contact us at (707) 585-3400 or admin@e-cig101.com